COVID 19

Welcome to our support page for all things COVID 19.

During this very challenging time, we aim to keep you up to date here about all the things in the area taking place to help you.

As the crisis first hit, our centre decided that we would need to serve our community in a very different way. Therefore, we sent out flyers to as many of our local residents as we could in order to notify them that we were setting up a support team to help with collection/delivery of medication, food shopping and befriending calls to anyone who was struggling on their own during isolation/shielding.

We have been working with Basingstoke and Deane Borough Council and Basingstoke Voluntary Action as a community food distribution hub. Our opening hours are between 9.00 and 15.00 weekdays. This service is continuing until the end of July when we will review the need in the area. It may be that we refer people to a more centrally located hub as the area will no longer need so many of us doing the same activity. This does NOT mean that we will no longer be supporting you all. We always find a way to help people where we can.

For all those of you who have clinical vulnerabilities, you should now have received a letter telling you that as of August 1st you will no longer need to shield. This is likely to feel daunting and rather oevrwhelming for some and exciting for others. Please do let us know if there are ways in which we can support you. We can signpost you to others where we cannot offer the level of support you may need.

If you need support with shopping, food, prescriptions or befriending, please use the contact number below.


In order to contact the central system for Hantshelp4vulnerable people, please call 0333 370 4000.

More details on this can be found here.


You may find that you are in need of other forms of support as the weeks go on - emotional, mental and financial support, among other things can all be found here.


We are delighted to have such an amazing team of volunteers who have been busy helping us with essentials for the vulnerable and would like to take this opportunity to thank them all. We hope that you all also recognise the importance of keeping them safe when helping you.
Please ensure you:
  • keep a distance of 2 metres from them at all times
  • ensure you have arranged payment for your items (or have spoken to the operators taking your calls if you are in hardship)
  • say thank you - they are doing an amazing job and putting themselves at potential risks when carrying out these vital activities

We suggest you wipe down all packaging of items as they are brought to you and wash your hands again immediately.

We would also like to thank all other local organisations working hard alongside us to support people across the town and villages.

A thank you must also go the Greenham Trust HIWCF CAF and National Lottery 
who have kindly supported us with some funding in order to keep going with our Emergency Coronavirus Support. 


As we are a small charity with no current means of income, we also ask that you support us IF you can by making a donation on our facebook page or through Justgiving. Any amount. large or small, can help us to serve our community. You can also donate here on Facebook.

Please remember to stay safe, keep your distance and wear a mask both on public transport and in retail areas (supermarkets and shops).