COVID 19

Welcome to our support page for all things COVID 19.

During this very challenging time, we aim to keep you up to date here about all the things in the area taking place to help you.

As the crisis first hit, our centre decided that we would need to serve our community in a very different way. Therefore, we sent out flyers to as many of our local residents as we could in order to notify them that we were setting up a support team to help with collection/delivery of medication, food shopping and befriending calls to anyone who was struggling on their own during isolation/shielding.

We are now working with Basingstoke and Deane Borough Council and Basingstoke Voluntary Action as a community food distribution hub. Our opening hours are between 9.00 and 15.00 weekdays.

For all those of you who have clinical vulnerabilities, you should now have received a letter signposting you to a central number where you will be forwarded to the NHS volunteering scheme to ensure you receive the right help. If deemed to need support at a local or community level, you will be sent through a triage system at the local council and forwarded to the appropriate organisation oir hub, which may well be us. We are currently providing support for the Viables, Cranbourne, Black Dam and Brighton Hill areas.


In order to contact the central system for Hantshelp4vulnerable people, please call 0333 370 4000.

More details on this can be found here.


You may find that you are in need of other forms of support as the weeks go on - emotional, mental and financial support, among other things can all be found here.


We are delighted to have such an amazing team of volunteers who have been busy helping us with essentials for the vulnerable and would like to take this opportunity to thank them all. We hope that you all also recognise the importance of keeping them safe when helping you.
Please ensure you:
  • keep a distance of 2 metres from them at all times
  • ensure you have arranged payment for your items (or have spoken to the operators taking your calls if you are in hardship)
  • say thank you - they are doing an amazing job and putting themselves at potential risks when carrying out these vital activities

We suggest you wipe down all packaging of items as they are brought to you and wash your hands again immediately.

We would also like to thank all other local organisations working hard alongside us to support people across the town and villages.

A thank you must also go the Greenham Trust HIWCF and CAF
who have kindly supported us with some funding in order to keep going with our Emergency Coronavirus Support. 


As we are a small charity with no current means of income, we also ask that you support us IF you can by making a donation on our facebook page or through Justgiving. Any amount. large or small, can help us to serve our community. You can also donate here on Facebook.

If you would like something to read during Lockdown, please use the following link to see The Basingstoke Observer.


Please stay safe and well and, of course, STAY HOME!